Utility Billing


Click here to pay your water bill online.
Click here to view current water rates (effective October, 1, 2023)
AFTER HOUR WATER EMERGENCIES, PLEASE CONTACT OUR PUBLIC WORKS DEPARTMENT AT 503-324-5112 (Press 6, and you will be forwarded to our on call personnel)

The Payment Drop Box is available 24 hours a day, and is opened at 8am each business day. 

 ***NOTE*** Payments placed in drop box after 8 a.m., will not be processed until the next business day. 

Billing: Water meters are read on a monthly basis, and usage is billed monthly. Payments are due by the due date on the bill.  Payments not received by the specified due date are subject to a 10% late charge.

Bulk Water Permits: To obtain Bulk Water from a fire hydrant, you must purchase a permit.  Please contact our office for more information.

Backflow Devices: Backflow Devices must be tested annually per the City of Banks Cross Connection Ordinance.  Please contact our office for more information.